The Privacy Act 1988
We are bound by the National Privacy Principles contained in the Privacy Act 1988. These Principles regulate our activities with respect to personal information collected, stored, used and disclosed by us. We understand and share your concern about how your personal information is then used.
As part of our ongoing care and support of your reiki treatments, we at Sublime Reiki will collect information relating to your personal information. We may collect your name, mailing or street address, email address, telephone number, facsimile number, age or birth date, profession, occupation or job title. We may ask for medical information, to be given with your consent, only if it relates to the provision of our service.
We will not sell or pass on your details to a third party.
If you choose not to provide us with the personal information we request from you, we may not be able to provide you with the services you require, or the high level of service which we pride ourselves.
How we use your information:
~ Verify your identity
~ Security purposes
~ Provide you with an effective service and/or information regarding changes or additions to services
How do we collect your personal information?
We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect in ways including:
~ through your access and use of our website
~ by telephone, letter or email
~ during conversations between you and our representatives
~ by requesting information or material from us
~ completing surveys, providing feedback or making a formal complaint
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.
We store personal information in a combination of secure computer storage facilities and paper based files and other records. We have taken steps to protect the personal information we hold from misuse, loss and unauthorised access and disclosure.
Direct marketing materials
We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us and we will then ensure that your name is removed from our mailing list.
How can you access and correct your personal information?
You can access your personal information.
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know.
Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it for example, by mailing or emailing it to you.
There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you reasons for any refusal.
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it.
What is the process for complaining about a breach of privacy?
If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it. We will deal with the complaint in accordance with the Australian Reiki Connection Complaints Handling Procedure.
Queries regarding privacy should be directed to:
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner.
Sublime Reiki believe that the information contained in this website is correct. However, no representation or warranties of any nature are given, intended or implied and you should rely on your own enquires to determine the accuracy of material available on this website.
Please note, the material available is general information only, and is subject to change without notice. Sublime Reiki disclaims all liability, responsibility and negligence for direct and indirect loss or damage suffered by any person arising from the use of information presented on this website or material that arises from it.